Feb 28, 2012 0
Do you have to be on Facebook?
By Elisabet Welinder
Is social media for all businesses? Is it really for free and must all organizations be present? The myths about social media are many, and so are the questions on how to best integrate the channels with your communication.
Students’ use of communication channels
On February 22nd in Stockholm, Universum held a seminar about social media and HR ”Do you have to be on Facebook?” Universum´s Director of Nordic and Eastern Europe, Claes Peyron, started by welcoming the audience and presenting data on students use of communication channels when they look for information about potential employers. On average a student uses 6.6 communication channels, including everything from career magazines and recruitment brochures to social networks and live webinars with employers. The different channels have different purposes, depending on if you want to become more visible or get more applications.
Trends in social media and HR
Next speaker out was Universum´s Jacob Andelius, an employer branding consultant who has investigated how companies use social media. Jacob linked macro trends, such as globalization and women’s advancement, to social media and HR. One trend he pointed out is the importance of trust when you build your employer brand; to be successful you need media and candidates to trust your company. Overall, HR is becoming more strategic, measured and market-oriented, a development driven by new technology. In some age groups, almost half of the Swedish population surf on a mobile every day and Facebook has users of all ages.
Martin Dahlgren, CEO at Besedo, presented numbers on how big social media has become. If Facebook was a country it would be the third biggest in the world and over 500 000 comments are posted on the network every minute. He moved on by talking about the benefits of taking an active role in social media and how to listen, understand and act. Martin´s conclusion was that if social media is a threat or opportunity depends on your actions – don´t be passive!
Myths about social media
When Jacob was back on stage, he told us there are hundreds of social media sites today and it´s important you learn to know your target group and where they are. For some companies, recruiting on Facebook isn´t the right thing, but many can get a lot out of it. The myths about social media are many and not always true: social media isn´t enough – you often need more channels to reach your audience; social media isn´t safe – think of the BP scandal, etc. To clarify, social media is a new communication tool, but it doesn´t replace others, it just adds another one to the mix. Moreover, traditional media, as in print, is perceived to be more credible than the online chatter. Jacob ended the session with a discussion on how to build a social media strategy, emphasizing the importance of engagement.
Five social media tips:
1. Use your employees
2. Use all accessible channels
3. Use your recruiters and make them visible
4. Make someone form the marketing team responsible
5. Secure long-term support from the management team
















Christopher Van Mossevelde
cvm@universum.se
Joao Araujo